Resume

RELEVANT WORK EXPERIENCE

Bristol Township, PA

Assistant Township Manager | May. 2024 to Present

• Critical Thinking and Complex Problem Solving: Led and sequenced multiple modernization efforts in 2025 to strengthen operations, resident service, and internal accountability; Partnered across departments to redesign complex systems (budget, payroll, evaluations) into clearer, more usable formats; Used data, legal guidance, and workflow analysis to reduce records backlog and improve compliance.

• Administration and Management: Launched a new Township website in January 2025 with improved navigation, clearer service access, and stronger transparency for residents; Coordinated the first Reception Office remodel in over 60 years with Public Works and a local vendor to improve accessibility, efficiency, and resident experience; Implemented SeeClickFix to replace manual service request processes with a centralized, real-time tracking platform that increases responsiveness and accountability.

• Communications and Branding: Directed a full brand modernization initiative, introducing a modern logo system that preserves core seal elements while improving usability and consistency; Led formal adoption of PRIDE values—Partnership, Respect, Integrity, Diversity, and Excellence—to anchor culture, service standards, and public trust; Integrated branding and values into public-facing tools to support clearer resident communication and engagement.

• Human Resources, Education, and Training: Completed full rollout of Paycom payroll and human resources software, replacing legacy systems and improving accuracy in timekeeping, payroll processing, and employee records; Introduced a structured Department Head evaluation framework, including 360° feedback options, to strengthen leadership development, goal-setting, and accountability.

• Grant Strategy and External Funding: Established a grant writing and consulting agreement with Millennium Strategies LLC to build a proactive, structured pipeline for grant research, applications, and management; Positioned the Township to pursue competitive funding that supports infrastructure, public safety, and quality-of-life projects while reducing reliance on local taxes.

• Records Management and Compliance: Built a partnership with the Bucks County Intermediate Unit vocational program to address records backlog; Supervised a student team that cataloged records, applied legal destruction standards, and eliminated over 400 boxes of outdated files—18,220 pounds of paper—improving storage, compliance, and operational efficiency.

• Finance and Service Delivery Improvement: Collaborated with Township Department Heads to redesign Bristol Township’s budget in six months into a program-based format that improves clarity for elected officials, staff, and the public; Strengthened sewer utility operations by consolidating fragmented duties into a full-time Sewer Utility Clerk position, improving workflow consistency and resident service.